We help organisations figure out what users really need — and make sure that insight gets used
Direct and effective insight
Too much research ends up as reports nobody reads. We fix that. Whether it’s a quick audit, planning and facilitating a Design Sprint, or stepping in as a fractional Heads of Research — we make research land, stick, and shape better products and services
“10/10 memes and a 10/10 colleague.
Jason is an exceptional user researcher focused on finding problems and talking to users about their experiences.”
“The way they look at research and UCD as a whole blew me away...”
Why work with Us?
We don’t just deliver reports that gather dust — we make sure insights get used through actionable plans and direct engagement.
We’ve worked across government and private sector, so we know how to deal with politics as well as pixels.
We keep it simple: clear, actionable insight, explained in a way that lands with teams and decision-makers to support you and your users.
Communication is key for us - if it takes a metaphor, a sketch, or a pop-culture reference to get the point across, we’ll use it.
“Catseye is an experienced, meticulous and capable user research team. They led one of our teams through a successful GDS assessment and has been integral to the successes of a flagship government project. They’re an asset to any team.”
“No-one can talk to users like they can.”