Research and training Services

 
 

We help organisations do more with their research.

Not just better methods. Better decisions.

Catseye Digital is a specialist in research leadership, and who you call when your team is producing good work that isn't landing. With over a decade of experience across government and product organisations. We work with a small number of clients at a time ensuring that each project gets our full attention.

Here's what that looks like.

Make it Land - Narrative tactics for UCD Workshop

Your team keeps presenting findings. Nothing moves. Let's fix that.

This is a half-day workshop for research teams and the people who lead them. We work on exactly one problem: the gap between insight and action. Why it happens, and what to do differently - in your next playback, with your actual stakeholders.

This isn't theory. We work through real examples, and you leave with techniques you can use next week to make research come alive.

Good fit if: Your research is solid but your playbacks aren't landing. You're a research lead trying to get more traction. You manage researchers and want them to have more influence.

Format: Half-day, remote or in-person. Up to 8 people.

From: £700 per session

User Research Audit

Get an objective and actionable look at your product’s user experience

Sometimes you need someone who'll tell you the truth.

You've got research happening. You're not sure it's working, whether the right questions are being asked, whether the findings are reaching the right people, whether it's actually influencing anything.

This is a fast, honest review of your research function: methods, outputs, processes, and how research is embedded in your organisation. You get a clear picture of what's working, what isn't, and — crucially — what to fix first.

Deliverables:

  • Review of your research artefacts, methods, and ways of working

  • 90-minute stakeholder playback

  • Written action plan with quick wins and longer-term recommendations

Timeline: 1–2 weeks

From: £3,500

This is how most longer engagements start. It's a low-risk way to see how we work together.

Learn more

Fractional Head of Research

Senior Leadership without the full-time hire

You have a research team or you want one, but you're not at the point of a permanent Head of Research. Or you have someone good, but no one giving them direction and air cover. Either way, I come in as that person.

Strategy in plain English. Team coaching. QA on the work. Making sure insight reaches the people making decisions, not just the people who asked for it.

I've done this inside government programmes and product organisations. I know what good research leadership looks like and I know what "we have a researcher but research doesn't count here" looks like.

What this covers:

  • Research strategy and operating model

  • Team coaching, mentoring, and quality assurance

  • Exec-level engagement and playbacks

Typical engagement: 3-6 months

From: £5,000/month

 

Research as a service (Retainer)

Continuous research without the overhead

You know research matters. A full-time hire isn't the right move - wrong stage, wrong budget, wrong headcount. This is the practical alternative: a retained research partnership that runs at the pace of your delivery, not the other way round.

I handle the research. You get the insight, on time, tied to the decisions you're actually making.

What this covers:

  • Monthly research cadence

  • Project based research outputs

  • Repository and knowledge hub on your platform

  • Regular leadership playbacks and recommendations

Minimum commitment: 2 months

From: £4,000/month

 

PRODUCT DISCOVERY SPRINT

Starting something new? Start with the right questions.

Before you build, you need to know you're building the right thing. This is a focused, intensive sprint to test your core assumptions with real users — identifying what the actual problems are, not the assumed ones.

Deliverables:

  • Discovery map (problems, opportunities, users, stakeholders)

  • Rapid concept tests and findings

  • Decision documentation with clear next steps

Timeline: 2-4 weeks

From: £12,000

 

Training and coaching for research teams

If you want to build internal capability rather than outsource it, this is where to start.

Custom team workshops: Practical, hands-on sessions built around your team's actual context. We don't do generic. Typical topics include: running usability tests, user interviewing, analysis and synthesis, building a research-led culture. We agree the shape together.

1:1 coaching :For individual researchers or people moving into research-adjacent roles. Focused on your specific situation — not a curriculum.

Prices on request

 

Not sure where to start?

Book a 20-minute call. We’ll ask a few questions, give you a straight answer about what you actually need, and tell you if we’re the right team to help. No pitch deck. No proposal until it makes sense for both of us.