“Jason is an experienced, meticulous and capable user researcher… He led one of our teams through a successful GDS assessment and has been integral to the successes of a flagship government project. Jason is an asset to any team.”
— User Research Lead - UK Government
“10/10 memes and a 10/10 colleague.
Jason is an exceptional user research focused on finding problems and talking to users about their experiences. I’ve learned a lot about managing work within a team and how to work effectively across a UCD team from working with Jason”
— Research Operations Lead - UK Government
“I only worked with Jason for a short time but the way he looks at research and UCD as a whole blew me away. It’s so refreshing to meet someone else who can really think outside the box and see the bigger picture as well as getting in to the detail of a problem.
He has a great manner with participants which puts them at ease and elicits really great and useful responses. His reports are well written and really communicate the issues users are having in a way that can be immediately understood.
I’d love to work with Jason again in the future. ”
— Lead User Researcher - UK Government (GDS)
“Worked with Jason on an incredibly difficult project within HMRC.
Brought great experience to the table and was an integral part of the team.
Great skills in communication and presentations. Had a great demeanour that put our users at ease and got the most out of the UR sessions we ran, very professional but personable at the same time. Really passionate about ensuring users got what was needed and helped to really push this to the business with his findings and UR analysis.
Hope to have the chance to work with Jason again one day. ”
— Senior Business Analyst - HMRC
“Jason is really great at getting to grips with and understanding the problem space. He came into our project for Alpha stage and quickly got stuck in, running effective workshops and working hard to get a wide and holistic view of the users and their problems. He regularly communicates this back to the team, and is always keen to involve the whole team in User Research. Speaks up for the users. 👍🏻”
— Pete Jobes - Designer - UK Government (Project with DWP)
“Jason has great insight into the user experience. He provides great feedback and contributes enthusiastically to any team he’s a part of. ”
— Chris Howe-Jones, CTO
“Jason is a great user researcher. He is passionate about identifying user needs and uncovering obstacles to users being able to have their needs met. Jason presents well. Jason is a positive and enthusiastic person to be on a team with, he was a real asset to our service. ”
— Emily Buckley - Durham University (worked with at UK Government)